Digital utility refers to the transformation of traditional utility companies—such as those in electricity, water, gas, and waste management—through digital technologies to improve operational efficiency, customer experience, sustainability, and service delivery. It represents a shift from manual and legacy systems to smart, automated, data-driven, and customer-focused operations. https://www.walkingthesand.com/group/my-site-group/discussion/cdade1fa-8623-4ecb-b32b-c9133acdee0b